The digital task management
The digital task management of Cliniserve CARE relieves nursing staff with a mobile nursing assistant in the daily routine on the ward by automatically delegating tasks according to qualification and area.
This improves internal communication as well as communication with patients. In addition, duplicate routes and telephone calls are saved and process times are shortened.
Modern hospitalization for your patients
- Improved communication to the nursing staff
- Direct feedback on patient concerns
- Increased patient satisfaction
- Easy use and operation of the app
Optimization of task distribution
- Reduced administrative and non-nursing activities
- Improved utilization of existing personnel resources
- Fewer misunderstandings in communication
- Clear presentation of complex multi-step processes
Want to see even more first-hand insights?
Listen to more of the DMEA 2024 reference voices here
Cliniserve CARE
Cliniserve CARE App for nursing and functional area s
Overview and prioritization of tasks
The App helps to keep track of pending tasks in the stressful daily routine on the ward at any time and anywhere. These can be prioritized or even handed over to other employees.
A particularly practical feature is that smartphones fit into every coat pocket. This makes it possible for nursing staff to work directly at the "point of care".
Appropriate delegation of tasks according to qualifications, area and workload
At the beginning of a shift, employees log in with a pseudonym, their qualification and their area. This allows upcoming tasks to be assigned appropriately and automatically, and workflows to be optimized.
Digital networking of patients & hospital staff
The Cliniserve CARE app is available for Android and iOS.
The app can be easily installed without complex IT integration.
Likewise, mobile devices can be rented from Cliniserve in a full-service model including mobile device management and LTE connection. Thanks to the flexible platform, existing smartphones can also be integrated.
Cliniserve CARE now also in elderly care
With the digital task management Cliniserve CARE you can simplify many processes within the care team, but also the collaboration with other services in your hospital. Tasks are generated with a few clicks, automatically assigned and provided with status updates, reminders and notifications transparently for all involved. The digital mapping of processes eliminates unnecessary phone calls and significantly reduces both time and travel. Translated with www.DeepL.com/Translator (free version)
You want to learn more about the Cliniserve CARE App?
Then you are welcome to watch the video about the use of Cliniserve CARE
in the UKSH from Springer's 19th Health Care Congress:
Cliniserve Patient
The digital service call
Digital extension in addition to the nurse call system
The Cliniserve CARE App offers an ideal complement to the nurse call system. Patients can intuitively select their request from a menu.
The menu can be individualised per ward and translated into different languages.
Direct feedback on all requests
Staff members receive all patient requests automatically by qualification and responsible area in the app.
Through "one-click" feedback, long waiting times for patients are avoided. In addition, the possibility of immediate material take-away saves unnecessary duplicate walking.
Integration of bedside terminals
Patients use the system via app or webapp on their own smartphone or on the bedside terminals, if available.
Thanks to pseudonymisation of the patients, no personal data ist transmitted under any circumstances and is therefore in compliance with data protection regulations.
Refinancing via private health insurance
Cliniserve CARE enables a comfortable stay for your elective patients.
Unser individuell anpassbares Patientenmenü ermöglicht verbesserte Sichtbarkeit der Wahl- und Serviceleistungen und sorgt damit für erhöhte Patientenzufriedenheit, sowie schnellere Betreuung durch gesparte Laufwege. Zusätzlich bietet sich Ihnen hier die Möglichkeit, unsere Lösung über den PKV-Verband refinanzieren zu lassen.
You want to improve your communication with patients?
Cliniserve Nurse Call Integration
All Patient Requests in one Interface
Upgrade for the nurse call system
Cliniserve offers an integration for every nurse call system that digitizes the nurse calls and enables data analysis.
This involves live access to the nurse calls either serially via the ESPA 4.4.4 interface or digitally via the communications server.
Furthermore, the light calls are digitally assigned to the appropriate employees, depending on the area of activity, and displayed in the Cliniserve CARE app.
Clear display of all nurse calls
The responsible employees can clearly see in the app where the call originates from and can communicate in the team who is on the way - regardless of this, the aisle display and the analog light call remain as usual.
Carrying DECT phones can also be significantly reduced as a result. Consequently, the switch can be made to more versatile smartphones.
Communication processes should be structured from start to finish?
Cliniserve Robotic
Support through robotics integration
Robotic systems can relieve caregivers today and in the future and take over various supply activities, thus completing digital task management.
Cliniserve is the user interface to robotics for several manufacturers - both for patients and staff. This makes it possible to integrate robotics intuitively into care processes.
Not found what you are looking for yet?
Possible interfaces
Cliniserve CARE provides the key piece to integrate caregivers into all internal communication processes. Consequently, it ensures that processes run "end-to-end" digitally. This helps to avoid delays and supports process clarity.
Thanks to the interoperable approach of the Cliniserve system, this is possible in combination with all current solutions and can be linked very well with HL7/ FHIR or ODBC. Through immediate use at the point of care, this enables your caregivers to provide seamless documentation, for example.
Especially important: With all our solutions, the support of the change management process in care and the integration into the various systems is included.
Cliniserve CARE as a KHZG project!
With Cliniserve CARE, you no longer lose time because of duplicate runs or misunderstandings in communication.
Our Co-Founder Julian Nast-Kolb
talks to Miriam Golis about the possibility
Cliniserve CARE as a KHZG project
Watch the interview directly here or
learn more about it in our blog post.
START NOW
Thanks to the full-service approach, Cliniserve CARE can be deployed within 4 weeks without an internal IT project.
1. Inventory
2. Configuration
3. Let's go
Scope of services Cliniserve CARE
- Digital task management system
- Efficient patient communication
- Support for IT & data protection approvals
- Flexible reconciliation dates
- Personal support during the rollout
- Configuration of the system & the rental equipment
- On-site or online training
- Provision of loaner equipment and information materials
- Periodic evaluation and update meetings
- Regular software updates
